Error "Communication with the Tableau Protocol Server process was lost" When Refreshing Extract

Published: 31 Oct 2014
Last Modified Date: 09 Feb 2018


When refreshing an extract on Tableau Server, the extract might fail with the following error:
TableauException: Communication with the Tableau Protocol Server process was lost.


Tableau Server


  • Verify that the computer hosting Tableau Server meets hardware requirements. For more information, see Before you install...
  • Create a smaller extract or break large extract into subset extracts if needed.


The data extract is too large and the refresh exhausts available system resources.

Additional Information

The following error might appear in the log files:

ExternalProtocol::PipeMessageSink::WriteBytes: Insufficient system resources exist to complete the requested service.\n - IPC_NamedPipe::Send(WriteFile)

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