KNOWLEDGE BASE

Error "Cannot start the Tableau Online Sync Service" Configuring Sync Client to Run Continuously


Published: 09 Sep 2016
Last Modified Date: 12 Sep 2016

Issue

When setting the Sync Client to Run continuously, the following error might occur:

Cannot start the Tableau Online Sync Service

Environment

  • Tableau Online 10.0.0
  • Windows 7

Resolution

Ensure that the Windows user account being used to run the Sync Client service has administrative permissions on the computer.

Cause

The Windows user account does not have the appropriate permissions to modify the Tableau Online sync service.
Did this article resolve the issue?