KNOWLEDGE BASE

Error "​Cannot connect to Tableau Server ... JpaSystemException" Signing in to Tableau Server


Published: 16 Feb 2016
Last Modified Date: 10 Jun 2016

Issue

When signing in to Tableau Server from Tableau Desktop, login might fail with the following error:

Cannot connect to Tableau Server. Please check the server name and port and try again.
JpaSystemException

Environment

Tableau Server

Resolution

Free up additional space on the Tableau Server, and then restart Tableau Server using tabadmin restart.

Cause

Insufficient disk space on the computer hosting the Tableau Server repository. Tableau Server requires approximately 50 GB of free working space in order to function optimally.
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