KNOWLEDGE BASE

Error "Cannot Connect to Tableau Server ... Internet communication error: Couldn't connect to server..." signing in to Tableau Server from Tableau Desktop


Published: 03 Mar 2017
Last Modified Date: 10 Sep 2017

Issue

When attempting sign in to Tableau Server from Tableau Desktop an error may occur:

Cannot connect to Tableau Server. Please check the server name and port and try again.
Internet communication error: Couldn't connect to server
 (<Tableau Server URL>)

Environment

Tableau Desktop

Resolution

Ensure that the correct Tableau Server address has been entered under Tableau Server Sign In. 

Cause

Incorrect address used for Tableau Server.
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