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Error "Authentication Failed" After Configuring ADFS for SAML


Published: 14 Mar 2014
Last Modified Date: 22 Jul 2016

Issue

When you try to configure AD FS (Active Directory Federation Services) for SAML IdP on Tableau Server, the following error might occur:
 
Authentication Failed

Environment

  • Tableau Server
  • SAML
  • Active Directory Federation Services (AD FS)

Resolution

When using SAML authentication, Tableau Server requires two attributes to be returned: Name ID and username. Both of these attributes can map to the same AD attribute: SAM-Account-Name. For more information, see Authenticating an External Tableau Server using SAML & AD FS in The Information Lab.

User-added image

Cause

Name ID and username must be passed as attributes from the AD FS server.
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