KNOWLEDGE BASE

Error "An unknown error related to remote content was detected (500)" Refreshing a Workbook on Tableau Server


Published: 21 Jun 2016
Last Modified Date: 23 Oct 2017

Issue

When refreshing a workbook with multiple data sources, including OData, you may receive the following mesage: 

An unknown error related to remote content was detected (500).

Environment

  • Tableau Server
  • OData
  • Extracts

Resolution

Confirm that all data connections are set up using the correct usernames and passwords. 
 

Cause

One of the data sources did not have the correct password.
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