KNOWLEDGE BASE

Error: "An unexpected error occurred" When Switching between Original and Custom Views in Tableau Server


Published: 18 Jan 2017
Last Modified Date: 16 Feb 2017

Issue

After publishing a workbook with embedded data sources and "Prompt User" authentication type, creating a custom view and then switching back to the original view results in the following error:
Session ended by server: An unexpected error occurred. If you continue to receive this error please contact your Tableau Server Administrator.
An error occurred while communicating with data source '<data source name>'.

Environment

  • Tableau Server 10.0.2
  • Windows 2012
  • PostgreSQL

Cause

This behavior is related to a known issue (ID: 592095) that has been fixed in a recent version of Tableau Server. 
Did this article resolve the issue?