KNOWLEDGE BASE

Error: "An error occurred while communicating with the data source..." After entering your credentials to connect to SAP BW


Published: 14 Oct 2016
Last Modified Date: 03 Aug 2017

Issue

After entering your credentials to connect to SAP BW, the following error might occur: 
An error occurred while communicating with the data source. 
Unable to connect to the server. Check that the server is running and that you have access priviledges to the requested database. 

Environment

  • Tableau Desktop
  • SAP NetWeaver Business Warehouse

Resolution

Ensure that you are using the correct Client ID, username, and password.

To verify your information is correct, try connecting to SAP BW from another tool such as BEx Analyzer or the SAP Logon GUI. If this issue continues to occur, talk to your SAP administrator.
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