KNOWLEDGE BASE

Degraded Tabcmd Response When Executing Tabcmd export Command Repeatedly


Published: 21 Sep 2017
Last Modified Date: 21 Sep 2017

Issue

The response time is getting longer and longer by repeating the execution of "tabcmd export" for the same view as fullpdf and CSV.

Environment

Tableau Server 10.1.1

Resolution

Option 1

As a Tableau Server Administrator, upgrade to Tableau Server 10.3.3 ; 10.2.5. For more information, see Upgrading Tableau Server in Tableau Help.

Option 2

As a Tableau Server Administrator, enable the following option: native_api.QueryCacheServiceMruEnabled 
tabadmin stop
tabadmin set native_api.QueryCacheServiceMruEnabled true
tabadmin config

By enabling QueryCacheServiceMruEnabled, you can limit the cache entries for vizqlserver, which avoids the increase of exporting time. 

Cause

This behavior is related to a known issue (ID: 652426 ) that has been fixed in a recent release of Tableau Server.
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