KNOWLEDGE BASE

Date and Time Format Changes After Data Source Refresh


Published: 06 Jun 2014
Last Modified Date: 11 May 2016

Issue

After refreshing a data source published to Tableau Server, date and time data might be transposed from a DD/MM/YY format to a MM/DD/YY format.

Environment

  • Tableau Server
  • Tableau Desktop

Resolution

Update the locale settings on the Tableau Server.
  1. Log on to the computer running Tableau Server with the Tableau Server Run As User account.
  2. Edit the locale settings to match the locale settings on the computer running Tableau Desktop. For more information, see Change the system locale in Microsoft Windows help.
  3. Restart the computer runningTableau Server.

Cause

The system locale on the computer running Tableau Server does not match the system locale on the computer running Tableau Desktop.
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