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Dashboard Does Not Render As Expected On Lenovo Laptop


Published: 25 Jul 2014
Last Modified Date: 30 Aug 2016

Issue

When using Tableau Desktop on a touch screen laptop, the dashboard does not render the same as when viewed in Tableau Public or when using a non-touchscreen monitor.

Environment

  • Tableau Desktop
  • Lenovo laptop with a high density FlexView display

Resolution

To fix the dashboard display issue, perform the below steps:

1. Open the Display settings on the affected laptop.
2. Adjust the icon/text size to 'Smaller'.

Cause

Newer Lenovo touchscreen laptops default the icon and text size to a custom setting set to 'Larger'. This larger size affects the icon of the Tableau Desktop application and dashboard rendering.
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