KNOWLEDGE BASE

Dashboard Actions that point to a Story using a different Datasource would not load


Published: 16 Nov 2017
Last Modified Date: 18 Nov 2017

Issue

After re-directing (using Dashboard Actions) from a Dashboard to a Story the second point would not load initially.
Issue would only occur, if the Data Sources are different between Story points.

Environment

  • Tableau Server 10.2 and 10.3

Resolution

Upgrade to Tableau Server 10.2.7, 10.3.5 or 10.4.1 and later.

Cause

Story points using different data sources fail to load, when a dashboard action targeting a sheet instead opens a storyboard, that uses the sheet because the sheet is hidden.

This is caused by a known issue, Defect 646807, which has been fixed in later versions of Tableau Server.
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