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Custom Color Palette Not Loading


Published: 12 Jan 2015
Last Modified Date: 09 Jun 2017

Issue

After creating a custom color palette, and saving the Preferences.tps file to the Tableau Repository, the palette does not appear in Tableau Desktop.

Environment

Tableau Desktop

Resolution

Ensure that the Preferences.tps file has been saved to the correct Tableau Repository folder.

Cause

The location of the Tableau Repository has been changed from the default location. The Preferences.tps file will need to be placed in the Tableau Repository folder in order for Tableau Desktop to find it.
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