KNOWLEDGE BASE

Custom View of Story is Blank


Published: 15 Jan 2018
Last Modified Date: 16 Jan 2018

Issue

When you save a story as a custom view, the view renders as blank.

Environment

Tableau Server 10.2 - 10.3

Resolution

Option 1: 

As a Tableau Server administrator, upgrade to Tableau Server 10.4 or a newer version. For more information, see Upgrade Tableau Server.

Option 2: 

Refresh the web browser to render the view.

Cause

This behavior is related to a known issue with ID 712399 which has been corrected in more recent versions. 
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