KNOWLEDGE BASE

Custom View Data Out of Date When Using Parameter as Data Source Filter


Published: 03 Jun 2016
Last Modified Date: 24 Mar 2017

Issue

When switching between custom views in Tableau Server, incorrect data is returned if the views only differ by parameter selection and the parameter is being used as a data source filter.

Environment

Tableau Server 9.1.0 - 9.3.6, 10.0.0

Resolution

Option 1:

Upgrade to Tableau Server 9.3.7, 10.0.1 or a newer version. For more information, see Upgrade Tableau Server.

Option 2:

If you are unable to upgrade, use one of the following workarounds. 
  • Disable the cache on Tableau Server
  • Add :refresh=y to the URL or manually refresh the view
  • Move the parameter-based filter from "data source filter" to regular filter level.

 

Cause

This behavior is related to a known issue, ID 520776, which has been resolved in more recent versions.
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