Last Modified Date: 01 Dec 2017
Option 1Remove any spaces from the name of the image file.
- Click the Start button, and select All Programs > Accessories. Right-click Command Prompt and select Run as administrator.
- Go to the bin folder located in the Tableau Server directory. For example, type the following:
- On a 32-bit computer or 64-bit computer running a 32-bit version of Tableau Server: cd C:\Program Files\Tableau\Tableau Server\[version]\bin
- On a 64-bit computer: cd C:\Program Files (x86)\Tableau\Tableau Server\[version]\bin
- Using Windows Explorer, go to the Tableau Server folder and copy your image file to this location. For example, the Tableau Server folder may be located here: C:\Program Files (x86)\Tableau\Tableau Server folder.
- In the Command Prompt window, type the following commands to unset the previous attempt of customizing the logo and set the new logo correctly:
tabadmin customize -logo -d tabadmin customize -logo "c:\Program Files\Tableau\Tableau Server\[YourImageFileNameHere]" tabadmin restart
- Log in to Tableau Server. The logo on the Tableau Server login page and homepage will be replaced by your image . For more information about customizing your logo, refer to the “Changing the Logo” section of the Tableau Server Administration Guide.
CauseThere are two possible causes:
- When executing the Tabadmin command, the space in the file name prevents the image from being copied into Tableau Server's program data folder.
- The image file is located in a folder that cannot be accessed by the Tableau Server Run As user account.
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