KNOWLEDGE BASE

Custom Shapes Appear Blurry or Incomplete in Published Workbook


Published: 03 Feb 2016
Last Modified Date: 29 Jun 2017

Issue

After publishing a workbook, custom shapes may render incorrectly, appearing blurry or incomplete.

Environment

Tableau Server 9.1.5 - 9.1.6 and 9.2.2 - 9.2.5

Resolution

Upgrade to Tableau Server 9.1.8, 9.2.6 or a newer version. For more information, see Upgrading Tableau Server.
 

Cause

This behavior is related to a known issue that has been fixed in more recent releases.
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