KNOWLEDGE BASE

Custom Shape Color Lost When Publishing


Published: 28 Nov 2016
Last Modified Date: 21 Dec 2016

Issue

When publishing to Tableau Server, custom shape colors turn black.

Environment

  • Tableau Server 10.1.0 - 10.1.1
  • Custom Shapes

Resolution

Upgrade to Tableau Server 10.1.2 or a newer version. For more information, see Upgrade Tableau Server.

Cause

This behavior is related to known issue #572472 which has been corrected in more recent versions. 
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