KNOWLEDGE BASE

Could not Complete Subscription for Subscribers


Published: 08 Aug 2017
Last Modified Date: 09 Aug 2017

Issue

When trying to subscribe user to a view, the following error is displayed in browser:
 
could not complete subscription for 1 subscribers

Environment

  • Tableau Server
  • Tableau Online

Resolution

  1. Check that the user account has a valid email address.
  2. Check that the user has 'View" permissions to the view.

Cause

The are two possible reasons:
  1. User account is missing a valid email address.
  2. User does not have access to the view.
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