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Connecting to Aster Database from Mac


Published: 13 Jun 2014
Last Modified Date: 03 Mar 2017

Issue

Unable to connect to Aster Database from Tableau Desktop on the Mac.

Environment

  • Tableau Desktop
  • Mac OS
  • Aster Database

Resolution

A native connector to Aster Data Source was implemented in Tableau Desktop 10.2. For more information about upgrading Tableau Desktop, see the Online Help documentation and the Desktop Upgrade Page.

Prior to Tableau Desktop 10.2, use one of the following workarounds:

Option1

  1. Connect to Aster Database from Tableau Desktop on Windows. The Tableau Desktop license allows a single user to install Tableau Desktop on two computers, such as a Mac and a PC, or a Mac and a virtual machine running Windows. The same license key can be used for both Windows and OS X. 
  2. In Tableau Desktop on Windows, create an extract of the data. For more information, see Extracting Data in Tableau Help.
  3. Open Tableau Desktop on a Mac, and connect to the extract. For more information, see Connect to Data in Tableau Help.

Option 2

If Tableau Server or Tableau Online is available, data extracts can be published from Tableau Desktop on Windows to Tableau Server or Tableau Online, and then accessed from Tableau Desktop on the Mac. Tableau Server and Tableau Online can also automatically keep your data current by using scheduled refreshes. For more information, see About Tableau Data ServerAbout Extracts and Schedules, and Keep Data Fresh in Tableau Help.

Cause

This feature was implemented in Tableau Desktop 10.2.
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