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Error "Communication link failure;-10709 Connection failed (RTE:[89008] Socket closed by peer" Connecting to SAP HANA


Published: 03 Nov 2016
Last Modified Date: 03 Nov 2016

Issue

When connecting to SAP HANA from Tableau Desktop, the following error occurs:

Communication link failure;-10709 faded (RTE: 89008 Socket closed by peer)

Environment

  • Tableau Desktop
  • SAP HANA

Resolution

  1. Verify that the port used to connect to the database from Tableau Desktop is 30015.
  2. Verify that port 30015 is open on the computer running Tableau Desktop.

Cause

The wrong port was being used to connect to the database, or the port was not open.
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