KNOWLEDGE BASE

Commit failed error message importing a site


Published: 19 Jun 2017
Last Modified Date: 17 Sep 2017

Issue

Site Import failed displaying following error message:
 
"ERROR: "org.springframework.orm.jpa.JpaSystemException: org.hibernate.TransactionException: commit failed; nested exception is javax.persistence.PersistenceException: org.hibernate.TransactionException: commit failed."

Environment

  • Tableau Server

Resolution

  1. Correct the user mapping file to include the missing .com on the email domain.
  2. Add the local user account on the server before trying to add in Tableau Server import.

Cause

Either one of these can cause the commit failed error:
  1. User was missing the .com on the email domain in the user mapping file.
  2. The local user did not have an account created for him on the server yet.
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