KNOWLEDGE BASE

Colors No Longer Synchronized in Published Dashboard When Applying Filter


Published: 09 Dec 2015
Last Modified Date: 02 May 2016

Issue

When viewing a published workbook, where two or more views using the same dimension have a synchronized color palette, making changes to dashboard filters might result in the color palette of one view changing.

Environment

Tableau Server 9.0 - 9.2

Resolution

Option 1

Upgrade to Tableau Server 9.3 or a newer version. For more information, see Upgrading Tableau Server

Option 2

As a workaround, disable parallel dashboard rendering using the following commands:

tabadmin stop
tabadmin set vizqlserver.enable_parallel_dashboards false
tabadmin config
tabadmin start

Cause

This behavior is a known issue which has been corrected in more recent versions. 
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