KNOWLEDGE BASE

Chrome 54 on Mac Does Not Display All Tiles in Show Me Pane


Published: 04 Nov 2016
Last Modified Date: 16 Jan 2017

Issue

When using Chrome 54 on Mac with Tableau Server 10, the unselected thumbnails in the Show Me pane are blank instead of displaying miniature vizzes as expected.
 

Environment

  • Tableau Server 10.0.0 - 10.0.2, 10.1.0 - 10.1.1
  • Chrome 54 
  • Mac OS

Resolution

Option 1:

Upgrade to Tableau Server 10.0.3, 10.1.2, or a newer version. For more information, see Upgrade Tableau Server

Option 2:

As a workaround, use another web browser. 

Cause

This behavior is related to an issue with rendering on Chrome 54 for Mac. Adjustments have been made to more recent versions of Tableau Server to correct for this issue.
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