KNOWLEDGE BASE

Blank Screen When Unlicensed User Accesses Embedded Dashboard


Published: 20 Oct 2016
Last Modified Date: 02 Nov 2016

Issue

When a non licensed user tries to access an embedded Tableau Online dashboard on a site configured for inline frame SAML authorization, a blank screen appears. 

Environment

  • Tableau Online
  • Google Chrome
  • SAML 

Cause

Currently, this behavior is expected. However is planned to be improved in a future release. 
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