KNOWLEDGE BASE

Blank Page and No Authentication Prompt When Embedding Views With Javascript API


Published: 07 Oct 2016
Last Modified Date: 15 Nov 2016

Issue

There is no prompt for login when embedding views with the Javascript API. Instead, the page is blank.
 

Environment

  • Tableau Server 9 and Tableau Server 10
  • Tableau Online

Resolution

Our team is currently working on a permanent solution. Until the investigation is complete, please use one of the following alternative workarounds:

For Tableau Server

  • ​Enable the Guest account (available for core-based licenses). 
  • Enable Single Sign On (SAML\Kerberos\OpenID\etc) or Automatic Logon (configured in server settings). For more information, see Authentication in the Online Help documentation. 
  • Use Trusted Authentication

For Tableau Online

Use an alternate method of embed 

For example: 
width="800" height="600"></iframe>
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