Issue
Logging into Tableau Services Manager (TSM) using "tsm login -u username" after installation fails and the following error might occur:"Authentication error. Incorrect username or password, or username not member of administrative group?"
/bin/su is -rwsr-xr-x.
chmod 4755 /bin/su
Additionally, please make sure you are installing as a sudo user who is *not* root. Tableau Server cannot be installed as root user. When trying to login to TSM as root user the same error occurs:
"Authentication error. Incorrect username or password, or username not member of administrative group?"
You may also want to look at your pam.d configuration with the steps below:
Important: The instructions in this section are intended for an IT professional who is comfortable editing the pam.d configuration. Please note that toubleshooting pam.d configuration edits is outside the scope of Tableau Technical Support.
/etc/shadow
nor the ability to set the userid to the desired new user. It also must have the group
and other
write bits turned off, so that other users cannot alter it.
For more information, see the following questions and answers: