KNOWLEDGE BASE

ATR Set to 45 Days Requires Registration Again After only a few Days


Published: 06 Apr 2018
Last Modified Date: 18 May 2018

Issue

When using ATR and setting the duration for 45 days (3888000) you may have to reenter the license after only a few days.

Environment

Tableau Desktop 10.5.1

Resolution

Option 1

Upgrade to Tableau Desktop 2018.1.1, 10.5.4. For more information, see Upgrading Tableau Desktop in Tableau Help.

Option 2

As a workaround, change the ATR length to 24 days (2073600).

Cause

Lengths greater than 24 days will cause this issue. This behavior is related to a known issue (ID: 760885) which has been fixed in a recent release of Tableau Desktop. 
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