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All Backgrounder Processes Down on Worker Node


Published: 22 Sep 2016
Last Modified Date: 27 Sep 2016

Issue

All the backgrounders are down on the worker and not able to run the extract jobs.
 

 

Environment

Tableau Server 10.0.0

Resolution

On the primary node, open ports 3730 and 3731.

Cause

Ports 3730 and 3731 are likely closed and there is no communication between the primary and the worker nodes.
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