KNOWLEDGE BASE

Web Authoring Icons Missing in Internet Explorer


Published: 11 Dec 2013
Last Modified Date: 11 Sep 2015

Issue

When using Internet Explorer to view a workbook published to Tableau Server, web authoring icons might be missing.

Environment

  • Tableau Server
  • Internet Explorer 10 and earlier
  • Lenovo Thinkpad

Resolution

  • Install Intel HD Graphics 4000 driver from Intel instead of the Lenovo-provided driver.
  • Ensure latest Graphics Driver is installed.
  • Upgrade Internet Explorer to version 11.

Cause

Lenovo OEM driver issue.
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