KNOWLEDGE BASE

Viz in Tooltip Does Not Refresh


Published: 13 Mar 2018
Last Modified Date: 14 Mar 2018

Issue

When using a single worksheet as a "Viz in Tooltip" on multiple worksheets on a dashboard, the "Viz in Tooltip" may not refresh as expected when hovering over marks.

Environment

  • Tableau Desktop 10.5.2
  • Windows 10
  • Excel

Resolution

As a workaround, create a separate Viz in Tooltip worksheet for each worksheet on the dashboard.

For example, instead of using the "Detail" worksheet as a Viz in Tooltip on "A", "B", and "C", duplicate the "Detail" worksheet as "Detail A", "Detail B", and "Detail C" and apply to each worksheet separately.

Cause

This behavior is caused by a known issue, ID 749709, which is currently under investigation.
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