KNOWLEDGE BASE

Unable to Change User Interface Language


Published: 28 Nov 2017
Last Modified Date: 28 Nov 2017

Issue

You cannot change the language of the user interface because the "Choose Language" option is missing from the Help menu in Tableau Desktop.

Environment

  • Tableau Desktop

Resolution

Follow these steps:
  1. Completely remove Tableau Desktop.
  2. Change the locale of the system to English (United States). The following instructions are for Windows 10: 
    1. Open the Region dialog by searching for "Region" in the Windows Start menu. 
    2. Select the Administrative tab and then click Change system locale. 
    3. Select "English (United States)" from the Current system locale drop-down list, and click OK. 
    4. Restart your computer for the changes to take effect. 
  3. Reinstall Tableau Desktop. 

Cause

The version of Tableau Desktop being used is an OEM build, or Tableau Desktop has previously been activated on the computer and a trial version is now in use.
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