KNOWLEDGE BASE

Tableau failed to create an extract for the Google Analytics


Published: 15 Sep 2017
Last Modified Date: 18 Sep 2017

Issue

When sharing a workbook connected to Google Analytics data, the user receives a message:
 
Tableau failed to create an extract for the Google Analytics "xyz" data source. Toggle between the Data Source tab and the sheet to create the required extract.

Environment

  • Tableau Desktop 10.3.1
  • Windows 10 64-bit
  • Google Analytics

Resolution

Ensure the segments used in the existing workbook have been added to the end users analytics account. 
 

Cause

When you try to work with Google Analytics as a data source created by someone else, you cannot refresh the extract and will see the "failed to create extract" error.
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