KNOWLEDGE BASE

Resetting the Administrator Password or Account


Published: 23 Jan 2014
Last Modified Date: 22 Nov 2016

Question

How to reset the Tableau Server administrator password or user account.

Environment

Tableau Server

Answer

Option 1: Reset the Administrator Password

  1. On the computer running Tableau Server, open the Command Prompt as an administrator, and navigate to the "bin" folder. See How to Use tabadmin for more information.
  1. At the command prompt, run the following command:
    tabadmin passwd <username>
    where <username> is the account for which you want to reset the password.
    This command prompts you to provide the password twice to validate it, after which you will be able to sign in to Tableau Server as that user.

Option 2: Reset the Administrator User Account

  1. On the computer running Tableau Server, open the Command Prompt as an administrator, and navigate to the "bin" folder. See How to Use tabadmin for more information.
  2. At the command prompt, run the following command:
    tabadmin reset
  3. Open a browser window, and type localhost in the address bar to set up the administrator account for Tableau Server.
Note: In order to run tabadmin commands, you must be signed in to the computer running Tableau Server as an administrator.

Additional Information

  • The username is case sensitive.
  • The tabadmin reset command will reset Tableau Server and require you to set up a new administrator account.
Did this article resolve the issue?