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Resetting the Administrator Password or Account


Published: 23 Jan 2014
Last Modified Date: 03 Nov 2017

Question

How to reset the Tableau Server administrator password or account.

Environment

Tableau Server

Answer

Option 1: Reset the Administrator Password

  1. On the computer running Tableau Server, open the Command Prompt as an administrator, and navigate to the "bin" folder.
  1. At the command prompt, run the following command:
    tabadmin passwd <username>
    where <username> is the account for which you want to reset the password.
    This command prompts you to provide the password twice to validate it, after which you will be able to sign in to Tableau Server as that user.
See tabadmin passwd for more information.

Option 2: Reset the Administrator Account

  1. On the computer running Tableau Server, open the Command Prompt as an administrator, and navigate to the "bin" folder.
  2. At the command prompt, run the following command:
    tabadmin reset
  3. Open a browser window, and type localhost in the address bar to set up the administrator account for Tableau Server.
Note: In order to run tabadmin commands, you must be signed in to the computer running Tableau Server as an administrator. Running this command will create a new administrator account. See tabadmin reset for more information about this specific command.

Additional Information

  • The username is case sensitive.
  • The tabadmin reset command will reset Tableau Server and require you to set up a new administrator account.
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