Answer

Option 1

Option 2

1. Remove and re-add the user in Tableau Online
2. Sign in to Tableau Online as an administrator.
3. Select Admin > Users.
4. Select the user names, and then click Delete.
5. Click Add.
6. In the Add Users dialog box, do the following, and then click OK:

• For Enter Email Addresses, enter the email addresses of the user.
• For License Level, select the license level for that user.
• For User Rights, select the user rights for that user.