KNOWLEDGE BASE

Finding Product Keys on Remote Computers


Published: 28 Feb 2013
Last Modified Date: 30 Aug 2016

Question

How to find Tableau Desktop product keys used on remote computers.

Environment

Tableau Desktop

Answer

  1. Connect to the computer running Tableau Desktop remotely.
  2. On the computer running Tableau Desktop, open the Command Prompt window as an administrator and run one of the following commands:
    • On a 32-bit computer: cd "C:\Program Files\Tableau\Tableau Server\[version]\bin"
    • On a 64-bit computer: cd "C:\Program Files (x86)\Tableau\Tableau Server\[version]\bin"
  3. At the command prompt, run the following command:
    • custactutil -v
      
The activation ID used for activating Tableau Desktop will display in the command prompt.
Did this article resolve the issue?