KNOWLEDGE BASE

Changing the User Session Timeout


Published: 27 Dec 2013
Last Modified Date: 07 Dec 2017

Question

How to change the timeout value for Tableau Server user session.

Environment

Tableau Server

Answer

  1. On the computer running Tableau Server, open a command prompt and navigate to the Tableau Server bin folder, located by default at:
C:\Program Files\Tableau\Tableau Server\<version>\bin
  1. At the command prompt, run the following commands in order:
    • tabadmin stop
    • tabadmin set wgserver.session.idle_limit <minutes>
    • tabadmin set wgserver.session.apply_lifetime_limit true
    • tabadmin configure
    • tabadmin start
Where <minutes> is the number of minutes after which the user session will time out.

Additional Information

  • The default setting for an idle user session timeout is 240 minutes.
  • Closing the web browser will end the current session regardless of the timeout period, and you will need to sign in again to access Tableau Server.
  • The setting wgserver.session.appy_lifetime_limit must also be set to `true` for the limit value to take effect
Did this article resolve the issue?